Legal agreements
Where to find Whalesync's Terms of Service, Privacy Policy, and Master SaaS Agreement (MSA), and how to sign our Data Processing Agreement (DPA) in the app.
Here's where to find each of our agreements.
| Agreement | Where to find it |
|---|---|
| Terms of Service | whalesync.com/company/terms-of-service |
| Privacy Policy | whalesync.com/company/privacy-policy |
| Master SaaS Agreement (MSA) | static.whalesync.com/msa.pdf (PDF), for plans bought through an order form |
| Data Processing Agreement (DPA) | whalesync.com/company/data-processing-agreement. Sign a copy in Settings → Billing. More below. |
Our security practices are on our trust portal, security.whalesync.com.
Data Processing Agreement (DPA)
Section titled “Data Processing Agreement (DPA)”Our DPA covers how we process personal data on your behalf. It includes the EU Standard Contractual Clauses, the UK Addendum, and the terms for transfers from Switzerland.
The DPA is part of our Terms of Service, so it already applies to your account without a signature. If your company needs a signed copy for its records, such as for a vendor review, you can sign one yourself in the app. You don't need to email us.
Sign the DPA
Section titled “Sign the DPA”- Go to Settings → Billing.
- On the Data Processing Agreement card, click Sign the agreement.
- Read the agreement in the dialog, then enter your company's legal name and address, and your full name and title.
- Check the box confirming you're authorized to sign for your company, then click Sign.
Your typed name is your signature. The agreement is already signed for Whalesync, so there's nothing to wait for: we email the signed PDF to your account's email address right away. You can download it again at any time with Download PDF on the same card.
Signing doesn't change the DPA's terms. It gives you a copy with your company's details filled in.
Each Whalesync account signs its own copy, so sign from the account your company uses. If your company's name or address changes, click sign a new copy on the card. The card always shows your newest copy.
Questions
Section titled “Questions”Email privacy@whalesync.com with questions about the DPA or the Privacy Policy, and hello@whalesync.com with questions about the Terms of Service, the MSA, or an order form.