# Support

If you need to reach us, we're available! Use any of the options below to get in touch.

We'll do everything in our power to help you succeed with Whalesync!

{% tabs %}
{% tab title="✉️ Email us" %}
:envelope: **Email us** at <support@whalesync.com> if you have any questions or need assistance.
{% endtab %}

{% tab title=" ⌨️ Chat us" %}
⌨️ **Message** **us** via Intercom for chat support (available on Operator plans and above).
{% endtab %}
{% endtabs %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.whalesync.com/resources/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.