MS Dynamics CRM
Whalesync no longer offers the MS Dynamics CRM connector, but existing syncs keep running. Supported objects, and why deletes are best done in Dynamics.
MS Dynamics CRM
Section titled “MS Dynamics CRM”Supported Objects
Section titled “Supported Objects”| Tables | Status |
|---|---|
| 👥 Accounts | ✅ Supported |
| 👤 Contacts | ✅ Supported |
| 📊 Opportunities | ✅ Supported |
Things to Keep in Mind
Section titled “Things to Keep in Mind ”Deleting Accounts or Contacts is best done in MS Dynamics
Section titled “Deleting Accounts or Contacts is best done in MS Dynamics ”In MS Dynamics, when you delete an Account, all related Contacts and Opportunities are deleted as well. With the current way the MS Dynamics API is set up, if you delete an Account in Airtable or another synced connector, the corresponding Contacts and Opportunities will have their data erased, but the rows will not be deleted - they'll show up as empty rows.
The easiest way to fix this is to either:
- Delete the emptied rows in Airtable, or
- Delete Accounts in MS Dynamics in the first place