# Common errors - Airtable

### 1) "**You have reached the maximum access authorizations for this integration"**

This is an Airtable limitation that occurs during authorization and looks like this:

<figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2FWwEhlDtTKhdpmoaz2XSX%2FCleanShot%202023-04-19%20at%2010.38.20.png?alt=media&#x26;token=68feba07-1a11-4699-a831-f67e2d7d37ac" alt=""><figcaption></figcaption></figure>

<mark style="color:green;">**Suggested Action:**</mark>

1. Delete old connections in Airtable
   1. Click on your account > "Integrations"

      <figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2FZdpyu0XoyFetKDF138Xi%2FIntegrations.png?alt=media&#x26;token=aaf8c76f-28c3-4149-8666-e2740596c9c3" alt=""><figcaption></figcaption></figure>
   2. Click on "3rd party integrations" and start removing integrations

      <figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2FrywqGSZmiovXXsSf2XAJ%2F3rd%20party.png?alt=media&#x26;token=c9983b64-3eae-4f83-a57f-24aec5c2ddc6" alt=""><figcaption></figcaption></figure>

### 2) "Field 'slug': Unique value is already in database"

Other apps you might connect to Airtable (eg. Webflow) will often have a requirement that the `slug`field is unique.

<mark style="color:green;">**Suggested Action:**</mark>

1. We suggest using an Airtable formula to create slugs:

{% content-ref url="how-to-create-a-slug-field-in-airtable" %}
[how-to-create-a-slug-field-in-airtable](https://docs.whalesync.com/resources/support/how-to-create-a-slug-field-in-airtable)
{% endcontent-ref %}

### 3) "Airtable doesn't allow you to create records in their native "synced" tables."

Airtable has a native syncing feature called "[synced tables](https://support.airtable.com/docs/getting-started-with-airtable-sync)" that pulls data into an Airtable base.

You'll notice a little lightning bolt like this when using their synced tables feature:

<figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2Fcg5wKG4hGPLMuxq3aPZ5%2Fsynced%20table.png?alt=media&#x26;token=3c688bd5-9c0e-4c29-8d38-50d572ff4842" alt=""><figcaption><p>Example of an Airtable "synced table" using Airtable's native syncing features</p></figcaption></figure>

When using an Airtable synced table, **Airtable does not allow you to overwrite this data**. So if you set up a Whalesync 2-way sync, you will hit Airtable sync issues.

**How to Resolve**

* Either make this a 1-way sync to only sync data *out* of the Airtable synced table
* OR switch the table in Airtable to a normal "non-synced" table

### 4) "Invalid user permissions in Airtable."

Airtable is blocking Whalesync from making changes to your Airtable base due to permissions settings in Airtable.

**How to Resolve**

1. Go to your Airtable base and check the permissions of the user you authorized with

   <figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2FGVsAYQEsVPBLDrO27t50%2Fpermissions.png?alt=media&#x26;token=6010f640-70a2-40f6-9db8-8d26f997ccd3" alt=""><figcaption><p>Your user will have your email address and not "founders@whalesync.coM"</p></figcaption></figure>
2. Check permissions in your Airtable Workspace settings

   <figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2FoFn1WmW4tQRMZ0ulMd43%2FPermissions%202.png?alt=media&#x26;token=8e622936-c879-4c81-bbc2-995f683182d8" alt=""><figcaption></figcaption></figure>

   a. Confirm that your user has the ability to create and edit the Airtable base you authorized.
3. Check your Airtable Workspace sharing restrictions

   <figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2Fzfqz6JshM68zAkVuMf0T%2Fpermissions%203.png?alt=media&#x26;token=fb1d9554-909c-463a-9df6-5ec16e5a21ce" alt=""><figcaption></figcaption></figure>

### 5) "Your sync has been turned off due to some connection issues with Airtable for the past 7 days"

Whalesync automatically retries any issues that occur in your sync. However, if an Airtable connection issue remains unresolved for 7 days, the sync will be paused. To fix this, you would need to go to your sync with this issue and reauthorize your Airtable connection.

<figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2FvqXsolJCdJfb5EFU3xi8%2FCleanShot%202025-10-11%20at%2002.46.28%402x.png?alt=media&#x26;token=0dc92b4a-a1eb-4ec8-bb5e-a24cc97b8b50" alt=""><figcaption></figcaption></figure>
