Common errors - Airtable

Common error messages from Airtable and how to resolve them

1) "You have reached the maximum access authorizations for this integration"

This is an Airtable limitation that occurs during authorization and looks like this:

Suggested Action:

1. Delete old connections in Airtable

   1. Click on your account > "Integrations"

      
   2. Click on "3rd party integrations" and start removing integrations

      

2) "Field 'slug': Unique value is already in database"

Other apps you might connect to Airtable (eg. Webflow) will often have a requirement that the slugfield is unique.

Suggested Action:

1. We suggest using an Airtable formula to create slugs:

How to create a slug field in Airtable

3) "Airtable doesn't allow you to create records in their native "synced" tables."

Airtable has a native syncing feature called "synced tables" that pulls data into an Airtable base.

You'll notice a little lightning bolt like this when using their synced tables feature:

Example of an Airtable "synced table" using Airtable's native syncing features

When using an Airtable synced table, Airtable does not allow you to overwrite this data. So if you set up a Whalesync 2-way sync, you will hit Airtable sync issues.

How to Resolve

• Either make this a 1-way sync to only sync data out of the Airtable synced table

• OR switch the table in Airtable to a normal "non-synced" table

4) "Invalid user permissions in Airtable."

Airtable is blocking Whalesync from making changes to your Airtable base due to permissions settings in Airtable.

How to Resolve

1. Go to your Airtable base and check the permissions of the user you authorized with

   

   Your user will have your email address and not "[email protected]"
2. Check permissions in your Airtable Workspace settings

   

   a. Confirm that your user has the ability to create and edit the Airtable base you authorized.

3. Check your Airtable Workspace sharing restrictions

   

5) "Your sync has been turned off due to some connection issues with Airtable for the past 7 days"

Whalesync automatically retries any issues that occur in your sync. However, if an Airtable connection issue remains unresolved for 7 days, the sync will be paused. To fix this, you would need to go to your sync with this issue and reauthorize your Airtable connection.