# Issues

<figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2Fl2kPa18b6ikL12veVbbO%2F2024-09-01%2020.46.25.gif?alt=media&#x26;token=9c816d0b-4ea9-4d89-a0be-ac1973036109" alt=""><figcaption><p> Issues page</p></figcaption></figure>

The [Issues Page](https://app.whalesync.com/issues) shows any errors impacting your sync. Here you'll see a summary of each error including:

* Which service gave the error (eg. HubSpot)
* When the error started (eg. 50 minutes ago)
* The error message (eg. ValidationError: 'fields.name' is required)

### Issue Details

To troubleshoot, you can click into Issue Details and see:

* The specific record impacted by the issue
* The full error message from the service throwing the error
* An AI generated suggestion for how to fix it

<figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2FcW54x9n7TE57of8gqwOz%2Fai%20issues.gif?alt=media&#x26;token=b923a162-7c5e-41d4-adab-eb06f3b47dff" alt=""><figcaption><p>Issue detail page showing an AI generated suggestion</p></figcaption></figure>

### Retry Sync

Once you've troubleshooted an Issue, you can retry syncing for that record by clicking the retry button.

<figure><img src="https://2481481593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtLaMDbvbGOow76E8CnqW%2Fuploads%2F0cvkEANOZdrhKV7DCjDo%2Fretry.png?alt=media&#x26;token=d061be0c-d761-441c-aca9-98268910beef" alt=""><figcaption><p>Retry and Retry All buttons</p></figcaption></figure>