Issues

View and manage errors impacting your sync

Issues page

The Issues Page shows any errors impacting your sync. Here you'll see a summary of each error including:

  • Which service gave the error (eg. HubSpot)

  • When the error last occurred (eg. 50 minutes ago)

  • The error message (eg. ValidationError: 'fields.name' is required)

Issue Details

To troubleshoot, you can click into Issue Details and see:

  • The specific record impacted by the issue

  • The full error message from the service throwing the error

Issue Detail page

Retry Sync

Once you've troubleshooted an Issue, you can retry syncing for that record by clicking the retry button.

Retry and Retry All buttons

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